Shipping policy

Return Policy

At Tea Panda, we strive to provide our customers with the highest quality tea and products. Due to the nature of our products, we have a strict return policy:

Tea Products

Please note that we do not accept returns or exchanges on tea products. Once purchased, tea cannot be returned due to health and safety regulations. We encourage you to carefully select your tea to ensure you are satisfied with your choice.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us as soon as possible. To initiate a return for damaged goods or issues with teaware, reach out to us at pandatea_france@yahoo.com. Please include your order number and a brief description of the issue, along with any supporting photos.

Contact Us

If you have any questions regarding our return policy or need assistance, feel free to contact us at pandatea_france@yahoo.com.

Thank you for choosing Tea Panda! We appreciate your understanding and support.